1. How much does shipping cost?
- Free Shipping On Orders Over A$79
- Standard Shipping A$13
2. How long will it take to get my order?
For In - Stock item, generally it will take 1-2 days for us to process your order.
For Pre - Order item, generally it will take around 30 days (Specific time would be mentioned in product page) for us to restock IT and then process it in 1-2 days when it is restocked.
After we processed the order, then for
- Standard shipping orders will take around 15-25 business days to arrive.
- Express shipping orders will take around to 4-10 business days to arrive.
3. What shipping carriers do you use?
- For free/standard shipping, we use your local postal service such as USPS, Royal Mail and LePost.
- For express shipping, we use parcel shippers like UPS, FedEx or DHL depending on your location.
4. What about duty and taxes?
- Australia: We will try out best but orders may be subject to duties and taxes, and customers are responsible for these fees.
5. WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. If you decide to change your shipping address, please write to us at firstname.lastname@example.org as soon as you place your order.